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FAQ

Questions players often ask about the game. Saves, purchases and refunds are on the support page.

A named hero never shows up. How do I meet them?

Each named hero has a set way and floor to meet them. Every card in the named heroes list says from which floor and how.

  • Recruit offers: once you pass their floor, winning a tower battle has a chance to put their offer on the recruit list. The more heroes you can meet, the more often an offer comes.
  • Bond quests: when your best floor reaches theirs, a bond quest opens in the dungeon. Finish its two chapters to take them as a recruit. These heroes never come as recruit offers. Olen and Sawin also need their chapter of the meeting story “Where the Roots Reached” first.
  • Shop: paid heroes join as soon as you buy them in the in-app shop.

With 3 special offers waiting, no new offer comes until you recruit or decline one. If offers have stopped, check the recruit list first.

How much fatigue is too much?

From fatigue 40, attack and action speed drop in battle: by 5% at 40 or more, 15% at 70, 24% at 85 and 32% at 95.

Hard and Expert lose more on regular climbs. Fatigue 70 or more counts as overworked, and an overworked mercenary who falls in battle stays injured longer. If your main party is tired before a boss floor, assign rest and let a week pass. Rest clears a lot of fatigue and raises morale every week. Fatigue and injury guide

How many times can I use the Corridor of Rebirth?

Each retired mercenary can be called back once. There is no limit on how often you enter the corridor, but every call needs an offering of materials. If the party is wiped out you lose the offering, and the soul stays for another attempt.

A mercenary who was already reborn cannot be called again after retiring a second time. The corridor opens once you conquer floor 50. Rebirth guide

What is there to do after floor 999?

Floor 999 is the end of the main tower. Clearing it opens the free Four Towers expansion, which you climb with your current guild. You can also climb any cleared floor again to train mercenaries or gather gear.

The Boss Hunt with a new boss every week, personal trials for fully grown mercenaries, rebirth for retired ones and the abyss rite all carry on after the top. What to do after the top

Do paid heroes and costumes carry over to a new game?

Yes. Purchases are recorded on your store account, so deleting a save or starting a new game does not remove them.

In a new game, tap Summon on the paid hero in the shop and they join at that save's company level. Costumes and the world theme pack stay usable too, and you choose which costume to wear again in each save. If you reinstalled the app or changed devices, tap Restore Purchases in the shop or in Settings first.

What happens if a paid hero dies or retires?

Paid heroes can die in battle or retire when their will runs out, like anyone else. Their prime never ends, so they lose no stats to age. 4 weeks after they leave the roster, Summon in the shop calls them back, with no need to buy again. A hero called back joins at your company's level at that time.

What makes paid heroes different?

They start at 116 potential, use their own unique skill, and their prime never ends. Their final personal trial bonus is 36%, compared with 30% for regular mercenaries and 33% for named heroes. They join as soon as you buy them, at your company's level. Potential and stat caps match everyone else's, and a regular mercenary who clears every personal trial also reaches 125 potential.

Can I call back a named hero I refused or dismissed?

Yes, through Old Ties in Recruit. It covers free named heroes whose floor offer you refused or who you dismissed, plus free named heroes who retired. It costs shards (5 times the recruit refresh cost) and calls one hero every 4 weeks. They join the recruit queue as they were when you first met, and you pay the signing fee when you sign them. For fallen mercenaries see reviving, and for bringing back a retiree in a new body see rebirth.

How do I read "rule: N% less effect" on tower gear?

It shows how much of that tower's rule you shrug off, so a larger number is better. "Chain Fortress rule: 30% less effect" gives back 30% of the healing cut in the Chain Fortress. It does not lower the damage you take. One piece rolls 8 to 30%, and a worn weapon and armor add together up to 60%. It does nothing in the other towers.

How do healing kits work?

A healing kit raises a fallen member on the spot during an expedition, at half HP. Buy them at the Infirmary and hold up to 6. You can use 2 per expedition.

Do photos raise stats?

No. When partners share a photo, their trust rises, and that is all. Large HP numbers come from multipliers such as Guild Prestige.

When does the comrade bonus apply?

Two comrades, who have fought together 3 times, gain 12% attack and defense only when they stand in the same row. In different rows they get nothing, and one person gets the bonus once however many comrades they have. Relationships

"The forecast is Deadly. Returning is advised." Do I have to go back?

It is advice and blocks nothing. The battle forecast is an estimate, so you can go on at Risky or Deadly and still win. Fast climb pauses at scouting on those floors. When something can be fixed, the warning names the empty place or stronger member first. If you lose, one line on the results screen gives the reason. A timeout ends the expedition and sends you home even if nobody fell. That usually means too little damage to beat enemy healing, so check the slots on zone traits and your damage dealers.

Where do I change front and back rows? Is a lancer stronger in the back?

On the Tower tab, tap a member in your party to switch them between the front and back rows. In the party setup screen, press "Move rows" first, then tap the member. The first position comes from the class, and a position you change stays for later parties. Regular lancers have no multiplier tied to their row. The only lancer who hits harder from the back row is the named hero Godric Fell. Formation guide

Can I see skills in the lineup screen?

Lineup cards show the skill name, and pressing and holding a card shows the skill description too. Multipliers for class and named skills are in skills and synergies. The recruit sheet also shows a skill line.

How do I run two parties?

Keep up to 5 saved lineups and load them from lineup management. Rest a tired lineup and send another. Gear belongs to each person, so equip each lineup separately. Relief is different: it swaps a tired member inside one expedition.

What happens when the ruler's HP bar is empty?

The ruler falls at once and the battle ends. After you collect all the legendary gear, you can keep fighting in the "Damage test", which gives no rewards. Each finished tower also offers one "Climb again" from the first floor, and reaching the top again lets you earn the legendary gear again from the start.

Why do the stash recommendation and Auto-equip pick different gear?

Stash and slot recommendations follow that member's build. Auto-equip and the ▲ mark go by Power alone, whatever the build. You may see ▲ on someone wearing gear that suits their role. Lock the pieces you picked by hand, because Auto-equip leaves locked gear alone. Legendary gear list

On the support page

If your answer is not here, email the address on the support page. Go to Support →